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RepairDoc legal

Cookie note

Last updated 29 October 2026

The short version

RepairDoc uses only cookies it needs to work: keeping you signed in, remembering your store and who's clocked in.
No advertising cookies, no cross-site tracking, no third-party analytics.
Because they're all essential, there's no cookie banner. Blocking them will sign you out.

1.Cookies

better-auth.session_token (and related): What it doesKeeps owners and staff signed in; How longUp to 30 days

bench_loc: What it doesRemembers which store you're working in; How longUntil you switch

bench_op: What it doesRemembers who is clocked in on this device; How longUntil they clock out

bench_c_[shop]: What it doesKeeps a shop's customer signed in to their repairs page; How longUp to 90 days

bench_cs_[shop]: What it doesHolds a sign-in code request while you type it; How long15 minutes

bench-theme, bench-theme-biz: What it doesRemembers light or dark mode, and the shop's default; How long1 year

bench_admin, bench_support: What it doesRepairDoc team sign-in and read-only support sessions (our staff only); How longSession

Name	What it does	How long
better-auth.session_token (and related)	Keeps owners and staff signed in	Up to 30 days
bench_loc	Remembers which store you're working in	Until you switch
bench_op	Remembers who is clocked in on this device	Until they clock out
bench_c_[shop]	Keeps a shop's customer signed in to their repairs page	Up to 90 days
bench_cs_[shop]	Holds a sign-in code request while you type it	15 minutes
bench-theme, bench-theme-biz	Remembers light or dark mode, and the shop's default	1 year
bench_admin, bench_support	RepairDoc team sign-in and read-only support sessions (our staff only)	Session

2.Browser storage

Some preferences are saved only in your browser (local storage) and never sent to us unless you use them: your theme, a dismissed install prompt or announcement, saved assistant chats on that device, preferred payment method and card reader, label printer settings and NFC tag settings.

3.Other sites

Some buttons take you to other services, which set their own cookies under their own policies: Stripe or Square checkout pages when you pay online, a shop's review page (for example Google), and outside AI apps you connect. RepairDoc's own pages don't load ads, social widgets or third-party analytics. Fonts are served from RepairDoc, not from Google.

4.Your choices

You can clear or block cookies in your browser settings. Because ours are needed for sign-in and check-in to work, blocking them will sign you out and some features will stop working. If we ever add optional cookies (such as analytics), we'll update this note and ask first where the law requires.